Kubota Philippines, Inc.

After Sales Service

Count on Kubota’s dedicated after-sales service to provide the support you need, from maintenance to repairs, ensuring long-lasting performance.

KUBOTA STYLE SERVICE FOR CUSTOMER SATISFACTION.

CS 10 Steps Cycle

The CS10 Steps Cycle by Kubota Philippines is our commitment to supporting you, our valued farmers, at every stage of your journey with Kubota equipment. This 10-step process ensures that you receive only the highest quality products, starting with a thorough inspection upon arrival, safe storage, and a complete sales agreement that guarantees you get exactly what you need. Before your equipment arrives, we conduct an additional quality check and provide full operating instructions, so you feel confident using it from day one.

To make your experience even smoother, we offer guidance during initial use, followed by regular maintenance and inspections, keeping your equipment running at its best. And because we know the importance of dependable support, our team is here for ongoing service calls, repairs, and follow-up to make sure your equipment performs optimally for years to come. With the CS10 Steps Cycle, we’re not just delivering machinery—we’re ensuring reliability, peace of mind, and long-lasting success for you and your farm.

CS10 DRAFT 1 (11212024)

Authorized Dealer Training

Kubota Philippines is dedicated to supporting farmers by ensuring our dealer teams are fully equipped with the knowledge and skills they need. Through our Authorized Dealer Training programs, we provide hands-on experience and in-depth instruction on the latest equipment and farming practices. This training empowers our dealer teams to confidently assist and guide farmers, helping them achieve better productivity and efficient results in the field. With Kubota-trained dealers, farmers can rely on expert support every step of the way, knowing they have a knowledgeable partner who understands their needs.

Authorized Dealer Training

Dealer Development

Kubota Philippines is dedicated to maintaining high standards across our dealer network through our Dealer Development program. Each year, we implement rigorous metrics to assess our dealers in areas such as operational efficiency, marketing effectiveness, and customer service quality. By holding our dealers to these top industry standards, we ensure they provide reliable support and high-quality service to our customers. This commitment to excellence strengthens our dealer network and fosters long-term growth and success.

Dealer Development

Maintaining your Kubota Products

As a valued Kubota owner, you have access to professional services designed to keep your machinery running smoothly throughout its life stages. Our Periodic Maintenance Services are here to ensure that your equipment remains in top condition, helping you work more efficiently on your farm.

Here’s what you should know:

  1. Delivery Instruction (DI)
    When your Kubota is delivered, our authorized dealers will guide you through everything you need to know about your product and its care. This helps ensure that your machinery operates properly and reduces the risk of issues due to improper use or maintenance.
  2. Periodic Maintenance Schedule
    As a Kubota owner, you’re entitled to three free preventive maintenance schedule (PMS) at specific intervals. These services are designed to keep your equipment performing at its best. Our authorized dealers will conduct thorough inspections and make any necessary adjustments. Be sure to contact your authorized dealer ahead of time to schedule your PMS.
    PMS Schedules by Model:
    • Combine Harvesters (all models): 50, 200, 400 hours or 1, 5, 10 months
    • Tractors (B & L-series): 50, 200, 400 hours or 1, 5, 10 months
    • Tractors (M-series): 50, 500, 1000 hours or 1, 5, 10 months

Remember, scheduling your PMS with an authorized dealer ensures your warranty stays valid and your Kubota machinery is always in peak condition.


PMS for Tractor

 

PMS for Combine Harvester

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How can we help?

We’re here to guide you every step of the way. Our team is dedicated to making sure you have everything you need to keep your farming operations running smoothly and efficiently.

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